Koodo Community
Question

who do I contact when I was overcharged?

  • 20 April 2017
  • 4 replies
  • 44 views

Koodo plan, iPhone 5s

4 replies

Userlevel 7
Badge +4
What were you overcharged with Shayna?
Userlevel 7
Badge +4
Login to self serve and download your PDF e.bill.

Do you know what category was the overcharge under?  Was it data overage?
Userlevel 7
Badge +4
There is no extra data charge, but March was missed for payment Shayna. Is that what may have made you think there is an extra charge?

Userlevel 7
Badge +4
There is no extra data charge, but March was missed for payment Shayna. Is that what may have mad...Something that the PDF e.bill on self serve would have clarified

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