Koodo Community



When will I get my first phone bill?

It says I am on my new cycle, but I haven't seen my phone bill ... I don't want to be charged a late fee for not paying it

2 replies

Userlevel 7
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Has one been generated in self-serve yet with a balance owing by date x? If not then it's not ready yet. You get a partial month pro-rared plus your first full month so it takes longer than normal to your first bill Here is more info on your first bill: http://help.koodomobile.com/help-videos/koodo-101/Your-First-Bill
Userlevel 7
Badge +4
You will receive your bill usually 3 to 5 days after the billing date(last day of the billing cycle)
Example : My billing cycle is 15th - 14th and I receive my bill around 18th,