Koodo Community

When exactly is your bill payment considered late?

  • 5 September 2018
  • 2 replies

My bill was supposed to be paid “by September 5th” and I completely forgot about it until just after midnight last night. On my payment confirmation email it says my payment was received on September 4th, so does that mean it’s only considered late when the business day starts or something (like if I paid it after 8am, or midnight pacific standard time etc.)? Because I technically paid it less than an hour late on September 5th. I just want to make sure it wasn’t late because I don’t want a late payment on my credit history. I’m going to set up pre-authorized payments from now on so this doesn’t happen again

2 replies

Userlevel 7
Badge +4
And even then, one or a few daysate once has effectively zero effect on you so you're ok!
Userlevel 7
Badge +4
We actually got your payment before midnight, based on what i see, because of our system time stamps. They are set to mountain time. So you are good! :-)