Koodo Community

what is the balance on my account and how do I find out

I need to know how many minutes or time I have on my phone. that is all I want to know and I would like to know how to get to these details whenever I want to. Thanking you in advance. Rosemary

3 replies

Userlevel 7
Badge +4
You will have to set up a self serve account first then you can go to self serve online or use thethe Koodo self serve app if available for your phone to see your usage. Just click on self serve above and then click register and follow the directions
Userlevel 7
Badge +4
You can register for self serve account. https://secure.koodomobile.com/account/Registration.portal Or Download the Koodo Self Serve app http://help.koodomobile.com/self-serve/self-serve-app/how-do-i-download-and-install-the-koodo-self-serve-app
Userlevel 3
Or you can check your airtime useage through the IVR. 866-995-6636 option 2.