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Unknown data usage charges


I just noticed for my previous billing cycling I was charged $10 in data usage charges. My bill says I used 1097MB, when I get 1124MB per month. What gives!! This is the second time this year I've had mysterious data charges. So annoyed!!!

3 replies

Userlevel 7
Hi Kiran,

1124 sounds like an odd number considering Koodo dosn't have any 1.1gb plans nor have I ever seen any. Are you sure you don't have a 1gb plan or 1024mb?
Yes, I have 100mb from my plan + 1024mb add on
Userlevel 7
Badge +4
What happened to the first time? what did Koodo say about the cause? For billing, you could call Koodo during day time or send a message through facebook, to make them fix it permanently for you.

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