Koodo Community

Community

Solved

Unable to download bills


I tried many times to download my bill for April of 2017, but it did not work.
What should I do?
Experts! please~

6 replies

Userlevel 7
Badge +4
Apparently there is a bug right now that prevents you from being able to download your PDF files, Jinsil. Sit tight while Koodo tries to correct the problem 🙂
I clicked again and again and now i could see details of all things. thank you Sophia! 🙂
I can't get my bill for April!! What can I do?
Userlevel 7
Badge +4
Heidi Campbell wrote:

I can't get my bill for April!! What can I do?

Please view this thread. Also Sophia's comment above.

Heidi Campbell wrote:

I can't get my bill for April!! What can I do?

keep trying! It will work eventually! 
Userlevel 7
Badge +4
Heidi Campbell wrote:

I can't get my bill for April!! What can I do?

Folks, this issue has been fixed. Should be able to download pdf now. 

Reply