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Two Numbers on Billing

  • 24 September 2018
  • 2 replies
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There's two numbers on my billing page and wondered what this means.

I had moved from Alberta to Quebec, so I changed my number a few months ago.

On the billing page, it first shows my current number with the charge, and then below that, it shows my previous number with a negative amount.

If someone could help me figure it out, that would be great! Thanks in advance 🙂
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Best answer by Dennis 24 September 2018, 04:29

Make sure you are viewing your detailed pdf ebill.
All the dates ranges for your billing should be on there.
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2 replies

Userlevel 7
Badge +4
The negative dollar amount is a credit to your account. Is the math accurate?
Userlevel 7
Badge +4
Make sure you are viewing your detailed pdf ebill.
All the dates ranges for your billing should be on there.