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Traveling plan not working - do I need a specific setting on my phone for it to work?


Hi there, I called Koodo and asked to be switched to a little travel plan because I'm on vacation in the states from Canada. They said it was enabled when I called, but now it doesn't seem to be working.. is there something I need to set on my phone for this to work?

5 replies

Userlevel 7
Badge +4
What do you mean it's not working? The US add-on is only to reduce your roaming charge but you can automatically roam when you enter the US.
Userlevel 7
Where are you located in the USA? What phone do you have?
my son is having the same problem, Samsung SIII, he has enabled roaming but cant make calls. I have called him succesfully
Userlevel 7
We might be of more assistance if the questions posed were answered. Thanks
Userlevel 7
Badge +4
Settings->more networks->mobile networks->network operators Search networks Select either AT&T or T-mobile.

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