Koodo Community

Community

Solved

Transfer phone to new account


I would like to know how I transfer one of the phones on my account to my daughter so she can take over and pay her own bill. She is 18 now.

2 replies

Beautiful all she has to do is go into any Koodo Shop and she needs to bring valid photo ID like passport, driver's license, ID card and social insurance number or credit card. You also have to go with her if you are the account holder because we will call our support team and transfer the number from your account into hers but need both of you there to do this. Our suppost team needs to verify this is ok with both parties. hope this helps
Userlevel 7
Badge +4
Koodo will process the credit check on your daughter and the if credit check comes back good, they will transfer the ownership. There is a fee of $25 for the transfer. 🙂

Reply