Koodo Community

Community

To activate my phone, I have to talk to a rep and they are not operational even at 10.30 am on a friday morning. What are my options??


Im trying to activate my phone after having returned to Toronto. I have to talk to a rep but are not operational even at 10.30 am on a friday morning. What are my options??

2 replies

Userlevel 7
Badge +4
How long have you been gone?
Have you been paying your bills during the time you have been gone?  Were you placed on a seasonal hold?
Have you tried restarting the phone?
Userlevel 7
Badge +4
Why are they not there, did you just not wait on the line long enough because they should definitely be available at customer service at this point.

Reply