Koodo Community

This is Worst Customer service ever

i am keep calling from last friday at customer service . its takes me 1 hour 58 min to reach customer service representative. then they transfer my call to loyalty team .. after 15 minutes call disconnect automatically. now call going automatically disconnect . They think people are fool. we will not take answer two days they will not change there plans. but we are double smart i already got extra connection from bell. if koodo  not change my plan i will disconnect right away... 

1 reply

Userlevel 7
Badge +4
https://mobilesyrup.com/2017/12/18/support-lines-go-quiet-due-to-massive-response-to-6010gb-promotions-from-canadian-carriers/ It's happening across all carriers. You best bet is to sign up as a new customer at a kiosk or to sign up with a new provider