Koodo Community


Tell us which day you're taking our bill out of our bank

With preauthorized payments, make it clear which day the money will be taken from the bank account. I got caught one day where I had to make a large bill payment to a company one day but I was getting paid the very next day, however my phone bill came out the same day and so I got charged NSF from both the bank and Koodo ($70 total, more than my phone bill even was) because I didn't know my phone bill was coming out that day and I didn't have enough in the account.

2 replies

Userlevel 1
Normally, you can log into your account online and it will tell you when it is.
Userlevel 7
Badge +4
Your payment will be taken from your account on the due date of the bill. This will be 5 days before the closing date of your next bill cycle, unless that falls on a weekend or holiday in which case it will be the next business day.