Koodo Community

Tab charge on free phone?

When first signed contract, told phone was free so why is there a $5 Tab charge each month?

3 replies

Userlevel 7
Badge +4
Hi Rhonda, there is no such thing as free 🙂 From the sounds of it, you probably signed up for the Tab Medium, meaning that you received a $300 phone without paying anything up front for the phone. $5 is paid by you (hence the $5 Tab charge) and 15% of every bill is contributed by Koodo. Within two years the phone will be paid off.
Userlevel 4
What they probably meant is that you don't have to pay up front for the phone.. The tab medium which you're probably on requires you to pay $5 per month extra, which, along with the automatic 15% of your bill, goes to pay off the tab.
Userlevel 7
It's on the very first page of the agreement that you signed in store + the rep should have explained that before he/she sold you the phone.