Switched plans
I changed my plan. My old one does not include Data and the new one does. When will my new plan take effect? It says my next bill is in 4 days, but will that bill be for my old plan or my new one?
Hi Dannydude_97 - your new plan is already in affect. So on your next bill you will see proration from the day that you switched until the end of your billing cycle + one month in advanced. Also remember that airtime & fixed data amounts are prorated as well.
Your new plan starts Immediately but the amount of data and minutes will be prorated for the next 4 days. So you'll take the amount of data & minutes and divide them by 30 days & times that by 4 to find out how much of each your allowed for the next 4 days. If that's confusing just start using data in 4 days lol
Reply
Help
Shortcuts
Bold
Ctrl-B or Cmd-B
Italic
Ctrl-I or Cmd-I
Underline
Ctrl-U or Cmd-U
@Mention
@username
Upload image
Maximum file size: 2MB. Allowed image types: .jpg, .png, .gif.
Embed media
Supported platforms: YouTube, Soundcloud, Deezer, Vimeo, Dailymotion.
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
or
Enter your username or e-mail address to receive an e-mail with instructions to reset your password.