Koodo Community

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Question

Suspension,collection suspend nonpay


I paid the charge but I can not use my cell phone.

2 replies

Userlevel 7
Badge +4
You have to contact Koodo directly and request your phone be reconnected to the network. There may be a reconnection fee.

Userlevel 5
How did you make your payment Jaechun? Payments made with Self Serve show up right away.  If you paid at a bank it can take 3 to 5 days to get to Koodo.

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