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Suspend my account.


Leaving the country for 6 months. Want to cancel phones. Don't care if I lose my numbers. They want to charge me $10 if I do it by email or phone!!! Really???

5 replies

Userlevel 7
Badge +4
You will not be charged because you must call in to cancel your account. If you do want to keep your numbers at all, you can opt to port them to a voip service, such as Fongo, so you can retain them and even use them while out of country. Up to you.
Userlevel 7
Badge +4
No, cancelling your line is free, because calling in is the only way to cancel. You could also port your number out to 7-Eleven Speakout or Fongo and avoid the call altogether. Happy travels!
Thank you both, now I just have to find a telephone number!
Userlevel 7
Badge +4
Ken Olsen wrote:

Thank you both, now I just have to find a telephone number!

Call 611 from your phone or use the contact us link underneath this page 🙂
Thank you again!!!

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