I signed up for Koodo on August 1, this year, and referred a friend also. We still haven't gotten our referral credits despite receiving those emails on August, 19. Also, there is no way for me to change my friend's name on our shared account, even though they put VV as her name for whatever reason. I paid my first month but I held off paying last month because I assumed this credit had taken care of the bill and I didn't get any email or text. I got a text message this month, which is the first notifying me of anything, and apparently they have the nerve to add a late fee, but still no credits from August 19! I'm very close to switching to another company, as I see so many on here with similar issues. Doing things through this automated account system just doesn't work correctly. I need help manually assigning this credit to my account. Please advise.