when does the new bylling cycle starts. I mean exact time. on my usage tab at selfserve there is "Your next bill starts: November 13, 2014" but there is still airtime usage from previous cycle
Best answer by Cameron Jones
Not sure about exact time but it looks like the 13th of every month is when it closes and catches all the charges up to the 13th. Today is the 13th so it's not over yet
which would explain why your seeing airtime from this cycle because the cycle isn't closed yet.