Koodo Community

Community

Solved

Self Serve registration issues


I recently put my phone in my name and am trying to sign up for self serve now, but I get an error message saying my information is wrong. Would my account number have changed from what it was before?
icon

Best answer by Chad Burr 11 March 2014, 05:34

Yes since the old account number is probably associated with whomever the phone belonged to before you got it in your name. Give Koodo a call in the morning around 10 your time and they'll be able to give you the jn formation you need.

View original

1 reply

Userlevel 7
Yes since the old account number is probably associated with whomever the phone belonged to before you got it in your name. Give Koodo a call in the morning around 10 your time and they'll be able to give you the jn formation you need.

Reply