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"Roaming Txt Msg - Sent" - how can I view details of charges?

  • 10 September 2012
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I have noticed that I was charge for "Roaming Text Msg - Sent". How can I see the detail for that charge? It doesn't show up on the text message detail page of the bill.
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Best answer by Vincent 10 September 2012, 16:21

Hi Monique ! You are charged for roaming messages when using your phone outside of Canada (U.S.A). If you don’t have a U.S feature, you are charged: - $0.60/msg (send/received) - $1.50/min (incoming/outgoing). You will be able to have more info from your Self Serve account (http://koo.do/rczq6O): - Click on "Usage" - Click on "Message usage" - Choose a usage cycle and click on “View” - Then you will have to click on the day where you see “International Text Messaging”. “Roaming Txt Msg – Sent” will appears as “International Text Messaging”: - Snd: send - Rcv: receive. I hope this helps!
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Hi Monique ! You are charged for roaming messages when using your phone outside of Canada (U.S.A). If you don’t have a U.S feature, you are charged: - $0.60/msg (send/received) - $1.50/min (incoming/outgoing). You will be able to have more info from your Self Serve account (http://koo.do/rczq6O): - Click on "Usage" - Click on "Message usage" - Choose a usage cycle and click on “View” - Then you will have to click on the day where you see “International Text Messaging”. “Roaming Txt Msg – Sent” will appears as “International Text Messaging”: - Snd: send - Rcv: receive. I hope this helps!