Koodo Community

Roaming Charges

  • 31 December 2018
  • 1 reply
  • 106 views

I am charged $12 for one day roaming on Nov 6 at 2.00 am when I was in the city all through Oct and Nov

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1 reply

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You'll have to contact Koodo to dispute a billing charge. To prevent this from happening again go into your network settings and change network selection from automatic to manual. Then select Koodo. This will prevent your phone from roaming. If you ever do want to roam then you'll have to change it back to automatic.