Koodo Community

Remove detailed phone call list/record from Koodo Bill

I would like to know how to have the detailed phone call list/record removed from my bill and only receive a summary of the total calls made/received and total minutes. I've looked around the community here and couldn't find anything related to this question so I apologize if I missed it.

3 replies

Userlevel 1
Billing details is run by an automated software for all Koodo customers, I'm not sure you can get personalized bill where Koodo should show only summary of the total calls made/received,
Sorry to let you know , as Mt said, that is impossible to get a bill without a detailed record of your calls.
Userlevel 7
Badge +4
If you're having the paper bill sent to you for $2 a month, the basic bill is exactly what you're asking for. If you're accessing the bill through self serve it's always the full detailed bill.