Hello there, I am waiting for a refund from Koodo. I cannot update my billing address, so I added a pre-authorized payment after cancelling my Koodo account. In this case, will Koodo send the refund to my pre-authorized payment or my old billing address? Thank you. Also, no one replied on Koodo Messenger… Is there a number I can call in Canada? Thank you.
Best answer by Goran
How long has it been since you messaged Koodo presumably on Facebook messenger?
Afraid not for a number to call that's available.
Via Facebook messenger or dm via Twitter is likely still your best bet.