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Refund not paid on time | Koodo Community
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Refund not paid on time

  • 8 September 2021
  • 8 replies
  • 77 views

Account #: <Personal info removed by mod>

not paid from koodo on time 


8 replies

Userlevel 7
Badge +4

Can you give more details? How long has it been?

it said will be paid to my credit card on Aug 24

Can you give more details? How long has it been?

it said will be paid to my credit card on Aug 24

Userlevel 7
Badge +4

I'll flag a Rep to assist then as it's been a few weeks past.

I'll flag a Rep to assist then as it's been a few weeks past.

how to contact them? only by phone?  wait forever

Userlevel 2

@blackwong  Hi there, can you provide us more information on the refund to your credit card?  Did you return a device?  Thank you.

@blackwong  Hi there, can you provide us more information on the refund to your credit card?  Did you return a device?  Thank you.

No device returned, I’m using my own device.

What information do you need? I’m not going to provide any information here. Please contact me directly by email if you are from koodo.

Userlevel 7
Badge +4

@blackwong  Hi there, can you provide us more information on the refund to your credit card?  Did you return a device?  Thank you.

No device returned, I’m using my own device.

What information do you need? I’m not going to provide any information here. Please contact me directly by email if you are from koodo.

Unfortunately, there is no way for Koodo to contact you directly by email. If you want to speak to them, you will either need to schedule a callback through Koodo Assist or send a message on Facebook Messenger or Twitter. https://Koo.do/Chat 

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