Koodo Community


i randomly got refunded my phone bill. i never asked for a refund but it showed up on my bank account..

2 replies

Userlevel 7
Badge +4

Are you sure if those were refunded from Koodo and not something else? Could you go to selfserve, choose billing and check payment history. Could you see anyrefund there? 

Userlevel 7
Badge +4

What does your online banking say? 

Is it the perfect amount that was returned? 

Check to see if there was more than 1 payment processed