Koodo Community

Receiving $0.00 monthly statements on closed accounts

  • 6 October 2021
  • 1 reply
  • 157 views

I cancelled my Koodo account about a year ago as I have a company supplied phone. Each month I receive an invoice in my email for 2 different account numbers, each saying I have a $0 balance. Is there a way to stop these emails? I am worried that there will be issues if I come back to Koodo in the future, and I want to get rid of the annoyance of seeing them.


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1 reply

Userlevel 7
Badge +4

You can send them a message through FB or Twitter, and ask them to stop sending you a $0 bill every month.