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Reason for high bill


Payment just made was about three times the average. Installed memory card , took a few pictures, sent a few. Any error made on my part to justify the sharp increase in rate

3 replies

Userlevel 1
If this is your first bill proration probably was the difference depending of your plan and overages regarding Calls/data.
Userlevel 6
Badge +4
Hi there Peter... Most of the times when clients have a higher than normal bill is because something was overused on the plan (data, voice), log into your Self Service account, under E-bill, check the detailed bill to see what the problem was... Other reasons could be Roaming, calling internationally, Apps purchases, etc...
Userlevel 6
If you want to post your bill details here without your personal we can probably tell you exactly what happened.

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