I’ve set up pre-authorized payment via credit card for a while. Unfortunately in the beginning of Oct, I had to cancel my credit card due to suspected fraudulent activities. While waiting for the new replacement card, I missed the Oct 2020 billing cycle. When I update my card info into the system, I realized that my balance outstanding has ballooned to twice as much as my normal monthly amount due to a carryover balance from previous cycle. I don’t get that. I only missed the Oct billing cycle and the Sept one was paid in full. Please help!
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