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Question about my first bill!


I am just wondering about my bill, I have been with koodo sense March 1st 2013, I havent received my bill yet. Im just wondering when I will be able to see my bill online, and how many days after I recieve my bill, do I have to send money before my phone will get turned off?

8 replies

Userlevel 7
You'll be able to see your bill online once it's been generated which wont happen until later on this month. Source: http://help.koodomobile.com/my-bill/charges-explained/charges-on-your-first-bill Charges on your first bill Don't be surprised by the amount on your first monthly bill. Your bill includes charges from your activation date to your billing date plus the next full month in advance. This means that you'll see a partial charge for your plan and add-ons for the days prior to your bill date in addition to the complete monthly charge. You'll see partial charges on your bill anytime you change plans or add-ons. Heres a guide about reading your first bill when you do get it: http://koodomobile.com/samplebill.pdf
So my bill is going to be extremely high?, my plan is only $35, and how much is to active a phone, thats going to be on my bill as well?, I wasnt told anything, I was only told how to send money for my bill to you guys. Nothing else, is there away you could explain everything so I can understand what will be on my first bill please !,
Userlevel 7
First bill will likely be around 70$ There are no activation fees so don't worry.
Oh sweet, so this should be the only high bill I get?, unless I go over my usage correct?
Userlevel 7
Yup the first bill is always high. Then you start normal payments.
I paid 60 bucks towards my bill a couple weeks ago and now its saying i owe 130.89 .
Userlevel 4
Merissa Gallup wrote:

I paid 60 bucks towards my bill a couple weeks ago and now its saying i owe 130.89 .

There is a chance the payment posted after the due date. Log into Your Self Serve to see if the payment was received.
Userlevel 7
Badge +4
Merissa Gallup wrote:

I paid 60 bucks towards my bill a couple weeks ago and now its saying i owe 130.89 .

Is this your first bill? Is it say " Current balance : $130.89 or : -$130.89 "?

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