Koodo Community

Preauthorized Payments

I had set up preauthorized payments as my payment method, and it says the due date to pay is march 5th, its march 10th now and the money still wasnt taken out of my bank, when is the money going to be taken? (Note I have only been a customer since february 5th 2013, set up the payment method on the 28th of february)

4 replies

Userlevel 1
Koodo is using 2 Preuthorized methods: 1. Preauthorised payments through Credit cards that should have right number expiry date and should be in your name and should have same bill address. 2. Preauthorized payments through Debit cards, after filling form, money will be taken the next month 30 days, you should pay the first bill yourself
I pay by myself where? I'm new to this, so I'm kinda confused. Lol.
Userlevel 7
Badge +4
Hee hee, that makes two of us, "confused" is my middle name 🙂 You can go to your self service adres: http://koodomobile.com/selfserve and see how to make the first payment there and the amount you are due... if I'm not mistaken 🙂
Sweet, thanks! You're awesome 😃