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Preauthorized Payment question


Hi there.  Just a quick question about pre-authorization payments.  I have been paying by Pre-authorized payments since I joined Koodo.  As my current credit card is expiring this month I just updated the pre-authorization information with the new card.  Same number, just new expiration date and ccv.  Will I have to pay this month's bill manually?  Usually taken out around 11th or so.  Or must I pay it manually this month until new info kicks in?

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Best answer by Robert T 1 August 2017, 21:52

Hello Carolyn!

I would pay it just to be sure. Worst case scenario you pay it 2x times and next bill will be 0$

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Hello Carolyn!

I would pay it just to be sure. Worst case scenario you pay it 2x times and next bill will be 0$

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