Koodo Community

Pre-authorized Payments?

  • 10 November 2020
  • 1 reply

Hi all, I have set up pre-authorized payments for the balance owing to be billed to my credit card.  This will be my second bill and it still isn’t automatically charging to my credit card.  Any advice?  I know that the first one must be paid manually but I thought it would just go to my credit card this time.  Also, if I pay it again manually will I get double charged??  TIA

Edited to add:  I found an article saying my credit card will be billed 10 days before due date.  If I pay manually will I get double billed?  Thanks!

1 reply

Userlevel 7
Badge +4

Glad you found your answer.

You can also see on your detailed pdf ebill when it will be charged to your credit card