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Pre-Authorized payment


Hi Koodo. I'm a new costumer at Kodoo, and I faxed in my papers for pre-authorized payment. I was just wondering if I had to do anything further? Where can I see if you accepted the Pre-Authorized payment method for my account?

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Userlevel 7
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Where did you fax to? I don't think you can set it up by faxing them a papers... You can set it up through self serve. Self serve > Billing > Set up Pre-Authorized payment and follow instruction
Userlevel 7
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Note that for your current bill you will still need to pay manually even if your pre-auth got accepted (its takes a full cycle to come into effect) Afterwards, once pre-auth is in effect you can go to the Path Mayumi said above and it will say:

Thanks guys. Follow up question though. If it already states what you wrote in your post dennis. That I am currently signed up, I do not need to take any further action?
Userlevel 7
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Jesper Rahlff wrote:

Thanks guys. Follow up question though. If it already states what you wrote in your post dennis. ...

I would still pay your bill manually until a full billing cycle has past
Jesper Rahlff wrote:

Thanks guys. Follow up question though. If it already states what you wrote in your post dennis. ...

okay thank you 🙂

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