Koodo Community

phone


I have the balance of my phone bill on my account, why won't it take it and reactiveate my phone plan 


3 replies

Userlevel 7
Badge +4

What do you mean?

Your phone is not working right now?

Userlevel 7
Badge +4

Are you a postpaid or prepaid customer? What was the status of your account in your selfserve?

Userlevel 7
Badge +4

Was your account suspended?  How did you pay?

Have you tried restarting your phone?

Reply