Koodo Community



PDF Online Bill

I just got my May E-bill notification and it doesn't appear online yet. The last pdf bill is April. How long does it take for my current bill to be updated after you send me notification?

4 replies

Userlevel 7
Could take a few hours before it posts to SS. Maybe try clearing the cache and cookies in your browser and then log in again.
Thank for the reply Jonathan... 🙂 It's been 5 hours. It's not my cache I'm certain.
Userlevel 7
Badge +4
I say within a day or 2 🙂 It happened to me for my April bill. I received a notification but my bill wasn't there.. It was there when I logged in 2days later. ( Maybe it was there next day... I just didn't check it)
Thanks. I'll try again later!