Koodo Community

paymwnt did not post

  • 30 October 2020
  • 2 replies
  • 48 views

I made a payment through the Koodo phone system Friday the 23rd of Oct.  The system said payment could not be processed at this time and disconnected. Yet the payment DID post through my bank account!!!!. Payment is still not showing from the 23rd so I made a 2nd payment ( over $480 at this point) on the 25th.. I called the bank and was told the payment shows as processes through Koodo!!! 


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2 replies

Userlevel 5

Hi Crystal! Please send us a private message on Facebook or a DM on Twitter, so we could assist you in this regard. Please include #CRYSTAL in your message, so I could find it faster.Thank you!

Thank you.

 

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