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payment problems

  • 19 July 2012
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Hi how are you today. i set my Koodo account up for payments to come out of my checking account and it was due july 12 2012 and it has not been taken out yet and i just got a phone call say i need to talk to call and talk about my account. why was my payment not taken out of my bank account? it should have come out. i set up payment to come out of my bank account 3 days before my bill was due is that maybe why...
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Best answer by HippieLongstocking 19 July 2012, 18:59

hey wade depending on when you had set up pre authorized paymetn it takes a full 30 days to process so your going to have to do a one time payment through online banking, telephone, or at the teller.
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hey wade depending on when you had set up pre authorized paymetn it takes a full 30 days to process so your going to have to do a one time payment through online banking, telephone, or at the teller.