Koodo Community

Community

Solved

payment not showing


I paid my fee, but it is not appeared in Koodo page.

2 replies

Hi Hye - If you made the payment through bank teller/telephone/atm/onling banking it will take 3-5 business days to show up.
Userlevel 6
Badge +4
Correct! and also if you see that after the time frame MarcusF said, you still don't see the payment posted on your account, you may inquiry to your Financial institution to see what was the account number they paid, sometimes just by a number the wrong account could be paid.

Reply