I was told that after a year, my bill would be $25.00 it has been a year and I’m still charged $35.
You've waited a long time. This may be tough. What were you told exactly?
If the reduction by $10 is a result of the end of your tab payments, please check your self serve account to see the tab balance. Once it reaches $0, your monthly payment will be reduced from $35 to $25
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