So I can't figure out who to contact at Koodo.
I have debt that was sent to an agency awhile ago. I was making payments to them..but then one day I get an email saying that Koodo took the debt back.
And then I get an email the next day from a new agency claiming that they have my phone debt and have tried contacting me multiple times.
This all seems sketchy to me as I have no idea where the money I gave the previous agency went...And now a new agency is claiming I owe it to them.
I noticed on my Koodo self serve that I can just pay my debt there. Should I just do it that way as then I will know that Koodo is getting the money I owe.