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paid bill with french visa card refused


hello, i took a monthly plan a month ago but I can't pay by bill... indeed i live in France and just travel to Canada for business once every 2 months but need an internet connexion. I try to paid my bill with my visa but it is refuse because it can't verify the address. What should i do ? Thanks.

7 replies

Userlevel 2
Unfortunately, Koodo only takes Credit cards that have Canadian addresses. Koodo has Vouchers. Purchase Koodo Vouchers to pay for your service
Makkahn Mack wrote:

Unfortunately, Koodo only takes Credit cards that have Canadian addresses. Koodo has Vouchers. Pu...

I am currently in Paris 😉 can't buy vouchers ... Thx you for your reply !
Userlevel 1
International credit cards need to be registered before they can be used to pay bills. Call Koodo's customer service to register your credit card. 1-866-99-KOODO (1-866-995-6636).
Userlevel 7
Badge +4
Call Koodo directly, and they may better help you out with registering your off-shore credit card. You may also be able to complete a wire transfer using Western Union, either at a kiosk or online.
Userlevel 6
Hi Thomas, as the toll-free number won't work from France, you can reach us at +1 647-788-4337. Merci beaucoup ! ________________________ If you see a good answer, give it a star.
j ai eu un opérateur ! mais je dois payer par western union. Les cartes visa internationales ne sont pas acceptées 😢 Merci beaucoup pour le numéro d'appel !!!! 😉
Userlevel 6
Thomas Ung wrote:

j ai eu un opérateur ! mais je dois payer par western union. Les cartes visa internationales ne s...

Bonjour, certaines cartes sont acceptées. Tout dépend de votre banque en fait car certaines n'acceptent pas nos vérifications. Nous acceptons également les chèques mais ils devront être en devises canadiennes. Bonne journée !

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