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owing amount and bill amount don't match


My owing amount says that I owe $180 and change where the the bill adds up to $106 and change. Just wondering where the extra cost is coming from before I pay. Thanks!

4 replies

Userlevel 7
Badge +4
Look at your usage on page 3 of your bill as well as looked to see if you underpaid your last bill. If this is your final bill then it could be any tab amount owing still.
Userlevel 6
Hi Jonathon, this is odd! Can you check if you are looking at the right bill (see bill date)? Thank you! ________________________ If you see a good answer, give it a star.
The bill date looks right. The breakdown adds up to a completely different number than the owing amount. I pay my bills on time always but this time it just didn't make sense.
Userlevel 6
Jonathon Derpak wrote:

The bill date looks right. The breakdown adds up to a completely different number than the owing ...

It's really strange. I suggest that you send us an email so we can check your account and see what's happening. You can use this link: http://koo.do/11eMLdy. Thank you!

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