Koodo Community



overdue payment

i cant understand why i have overdue payment

2 replies

Userlevel 5
You'll have to give customer service a call. They'll be able to help you find out how this happened. *611 on your mobile phone or 1-866-99-KOODO (1-866-995-6636) Hope this help!
Userlevel 7
Badge +4
Did you pay your bill? Note that it takes time to process depending on how you pay. Also did you pay it to the correct account? How did you pay? When did you pay? And when was the due date?