It looks like I’ve been overcharged or charged twice for my first billing cycle.
When I go to view my current bill, it shows that I’ve been charged for both the new phone number (ending in 1970), and my old phone number (ending in 6379) which I immediately changed back to when I received the phone. The only bill I should have received was for the 6379 phone number, as this is the only one I’ve used. I’ve attached an image showing the overall bill.
And when I go to the billing breakdown for the number ending in 1970 it looks like I’ve also been double charged for two tab payments, as well as the tab payment on the phone number ending in 6379. I’ve also attached a screenshot of this.
The entire bill is such a mess but I’ve clearly been overcharged for something, and the chat bot has been no help whatsoever. Hoping someone can point me in the right direction for how to get this fixed.