Right now I am receiving a bill for less than a weeks use of Koodo and they are charging me approx $230. My phone plan costs $55 per month, and i added on my fiance and they had a deal for $50 if I added him on, he then also bought a phone with a tab of $30 per month and the taxes on this would be about $17.55. This adds up to $152.55, they said they would drop the charges for connection fees for both our phones as they took 3 hours to connect two phones, and drop the partial payment, so why is my bill $230 this month? and how can i get it fixed?
Also, they have a random number on my bill for $20 this month, that I dont even own. How to i get this number off my bill?