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over charged.


I recently hired a new Koodo tab plan at Best Buy, Vancouver.

If this is what my contract shows, $55 dollars/month, why am I being charged $70.56 monthly? It completely differs to what I agreed and signed.

My contract says the Monthly Service Plans $40, for the tab $15. But my bill shows $48 a month plus the tab fee of $15. Total $63 plus taxes so it shows $70.56.

I consider that more than misleading. It has to be a mistake!

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Userlevel 7
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Search 'Proration' on this forum.

Userlevel 7
Badge +4
http://help.koodomobile.com/my-bill/charges-explained/charges-on-your-first-bill

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