I noticed a while back that it was cited on my bill I purchased an older model iphone 4 (although I didn't purchase that cell, I'm still using a Samsung I bought 2 years ago ...). I contacted Koodo in September ...it is now December and the bill isn't corrected. It is easy to prove I did not switch cell phones because my phone number still connects to the Samsung. I am very frustrated because I obviously don't want a bill for an older model iphone I never purchased ...never signed a contract for, never received. Any advice as although Koodo (rep) claimed it should be corrected by October, it hasn't been removed and I have not received any correspondence. Any feedback, ideas to yet again attempt to finally resolve? Other people experience this problem? It is very concerning ...I didn't read my bill closely for several months - I encourage others to do so.