Hi Koodo,
I upgraded my phone in November 2018 and was told I would get $150 in bill credits over 6 months and I have yet to receive a credit on any of my bills since. I looked at some similar posts which said to wait for 3 monthly bills before the credits start. I have waited for my November, December and January bill and expected to start to receive the credits of $25 per bill starting on this February bill. That didn't happen. Can you someone please look into this my order # is HFO22084585.