I signed up with koodo at New Year's eve last year at a Koodo store. I was told I have to pay $35 connection fee in my first bill but it will be refunded to me at my second bill. Now after I checked my second bill, there is no refund. I wonder what is happening. Will the refund appear in my 3rd bill?
Best answer by Dinh
It normally showed up in your 3bill. You could send message to their facebook (https://www.facebook.com/Koodo) or setup a callback through their digital assistant.
You won't be charged for this. You are normally charged for something you can do it yourself in self-service