Koodo Community

new SIM card

  • 21 February 2021
  • 3 replies
  • 26 views

Hi there, I am new to Canada. I am looking to get a new local sim and want to go ahead with Koodo. However, when i go ahead and buy the sim it gives me a pop up saying the billing and shipping information must match the credit card. Problem here is that i don't have a bank account set up yet, and am still using my sibling's credit card. What's my best option here? Cheers


3 replies

Userlevel 7
Badge +4

You can get a prepaid account to start. 

Once you settle your life - address, banking, credit card...etc, then you can start setting up postpaid/monthly  service.

Hi Myumi

I chose the prepaid card and they are still asking for the billing details to match the credit card. I ll give them a call and check 

Userlevel 7
Badge +4

Hi Myumi

I chose the prepaid card and they are still asking for the billing details to match the credit card. I ll give them a call and check 

Are you trying to buy a prepaid SIM through Koodo’s website?   I believe you can buy only postpaid SIM through the site. 
 

Prepaid SIM is available at a store or Amazon or Best Buy.

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